I am going to reveal a secret. Those who are already part of the animalclinic family, know this to be true.
It is a simple fact... an astonishing one actually ... it is that more than 85% of our pets actually like us. Everyone knows that we like 98.9% of the pets that visit us. I would like to say I like them all, but there are just some dogs and cats that are real hard work, and frankly, between you and me, are just not nice at all.
I am not going to focus on the 15% that put on the brakes when they get to the front door - we will still work on those everytime they visit, with the huggles, treats and time to chill out and adjust to the smells and sounds of a vet hospital.
I am going to focus on the 85% that get excited when they hear the words " We are off to see Dr Liz" or "We are off to see Uncle Dirk" (those who know us, know Dirk as the dog/cat whisperer of the place).
Why is it so important to us, as vets and support team, that your pet actually enjoys coming to see us?
Well, there are several reasons why...
- the work as a vet is an emotional and physical roller coaster. There are such high highs, and low lows, that we need happy "every day" visits to make what we do worth while.
- it is always easier to examine a happy pet. We can do things to sort out what their problem is faster if we can actually "lay hands" on them.
- you are more likely to bring your pet in, if you know it is fun, rather than stressful. After all, who would put their pet through a stress if it can be avoided.
You'll remember I mentioned that over 85% of our pets love coming to visit us. How is this so?
How can we make a visit to the vet a happy visit? Well, it all starts with you, the owner. It all starts with how you talk about it to your pet. We all know that we like going somewhere where we are made to feel wanted, and like family.
And then, it continues on with us, with our body language of excitement (we can't fake that), and lots of treats for the pets. Dogs and cats are really good at character assessment, and they can sense "fake" a mile off. They either like you, or don't like you. They don't pretend either way. And neither do we.
And as I said earlier, astonishingly, over 85% of dogs and cats actually enjoy coming in to see us.
|Free First Visit to Russell Vale Animal Clinic if booked online|
And, if you are already an animalclinic family member, why not share us with your friends and family?